500 % Fulfillment Leap & TikTok Boom

Tool #1: Tidio Lyro AI

Tidio Lyro AI adds a conversational agent that absorbs your FAQs, then resolves up to 70 % of support inquiries across chat, email, and social in 12 languages. The forever-free plan covers 50 conversations a month; paid tiers start at $29 after a 7-day trial. Home-security brand Cove Smart slashed response times 80 % and achieved a 70 % self-service resolution rate within its first month. Lean teams love the no-code setup and Shopify/BigCommerce integrations that surface orders and refunds in the chat sidebar.

Tool #2: Rebuy Smart Cart

Rebuy Smart Cart snaps into Shopify to surface AI-driven upsells, bundles and post-purchase offers inside a customizable slide-out cart—no code. Bare Performance Nutrition lifted AOV 18 % after switching it on, and merchants report zero impact on page-load speed. Rebuy offers a 14-day free trial and usage-based pricing tied to monthly orders, backed by an ROI guarantee. Built-in A/B testing plus a drag-and-drop editor let lean teams launch offers in minutes.

Use Case: Futureshirts AI Integration

Futureshirts, the 50-employee merch shop for artists like Taylor Swift, faced 3× order spikes whenever tours went live. After adding inVia’s AI warehouse-execution software (no robots required), they boosted pick productivity 500 %, trimmed restock cycles from days to hours, and cut new-hire training to 45 minutes. Result: 120 labor-hours saved weekly, 99.9 % order accuracy, and a six-figure overtime reduction. In the April 2025 drop the system processed 12 000 SKUs in under three hours—work that previously stretched into the next day. The brand now ships festival merch same-day, freeing managers to design next-season lines.

🔗Full story on GlobeNewswire

🔧 Build This with AI

Recover 20 % more abandoned carts in 30 minutes:

• Install Rebuy Smart Cart from the Shopify App Store and start the 14-day free trial—no card required.

• Inside Post-Purchase Offers, duplicate the “Abandonment Rescue” template for editing.

• Swap in your top-selling SKU, then add a 15-minute countdown and free-shipping tag for urgency.

• Under Smart Rules, target carts >$30, exclude tagged VIPs, and limit display to two sessions per shopper.

• Click Activate—Rebuy injects the widget and logs the event to Shopify Flow.

• In Flow, trigger a Klaviyo SMS with a 10 % code two hours after Cart Updated → Offer Declined; add an email fallback.

• Measure impact in Rebuy’s dashboard; holdout A/B testing shows rescued revenue in real time.
  Non-Shopify? Mirror the flow with CartHook + Omnisend.

💬 Prompt of the Week

"Write a 40-character SMS upsell for a first-time customer of an eco-friendly candle, tempting them to add a $10 refill within 24 hours. Keep tone friendly, add an emoji, and include a short-link placeholder."

Short texts force clarity, so the limit trains ChatGPT to prioritize benefits over fluff. Text-plus-emoji combos often lift click-through rates by double digits.

🛠️ Tactic of the Week

Implement AI-Powered Chat Support:

• Install Shopify’s free Translate & Adapt app (2 min).

• Click Add language → Spanish → Auto-Translate.

• Manually tweak the hero headline and shipping note for brand voice.

• Use Bulk Editor to translate metafields like ingredients in one pass.

• Turn on browser-based redirection so visitors with Spanish settings land on “/es” automatically.

Lean teams finish in ≈45 minutes and see 5–8 % conversion lifts from non-English traffic.

📊 What the Numbers Say

📈 37 % of email-driven sales now come from automations sent just 2 % of the time
Why it matters: automate or lose revenue
🔗 Source

📉 47.2 M U.S. shoppers bought via TikTok in 2024, up 34 % YoY
Why it matters: social commerce is mainstream.
🔗 Source

🤖 500 % productivity boost after AI warehouse rollout at Futureshirts
Why it matters: efficiency multiplies profits.
🔗 Source

There’s no shortage of AI newsletters out there — but I couldn’t find one made for small and mid-sized eCom operators. So I built the kind of thing I’d want to read. Hope you get something useful out of it.

Thanks for reading.
Catch you next week!

Nicholas Hoddevik
CEO, apparel brand Kattnakken
Editor, BeyondTheCart